NORMAL
TK-00010
Test incident from curl - full description here
Canoga Park (Store #441)
NEEDS REVIEW · Apr 5, 2026 2:11 AM
Current session
Agent: Marcus T.
OfflineAvailability
Resolved today (you)
0
Tickets closed with today’s resolve date
task_alt
Active assigned
2
Open / in progress on you
Open critical (all)
3
Needs triage
inbox Unassigned — pick up
3 waitingOpen tickets with no owner yet (normal / low priority). High and critical unassigned tickets appear in Priority queue below.
NORMAL
TK-DEMO-003
Sample: Unassigned — break room Wi‑Fi slow
South Wing
NEEDS REVIEW · Apr 16, 2026 1:38 AM
LOW
TK-DEMO-004
Sample: Unassigned — low priority label printer
South Wing
NEEDS REVIEW · Apr 15, 2026 11:23 PM
priority_high Priority queue
5 in queue
CRITICAL
TK-8895
CEO Desktop Lockout - Restricted Access
Corporate HQ
NEEDS REVIEW · Mar 31, 2026 5:04 AM
Unassigned
CRITICAL
TK-8902
Server Cluster A-14 Overheating Alert
Corporate HQ
NEEDS REVIEW · Mar 31, 2026 5:12 AM
Assigned: John Smith
CRITICAL
TK-DEMO-005
Sample: Unassigned — critical register outage
South Wing
NEEDS REVIEW · Apr 16, 2026 2:15 AM
Unassigned
HIGH
TK-8742
VPN Gateway Latency Issues
Corporate HQ
IN PROGRESS · Mar 31, 2026 3:16 AM
Assigned: John Smith
HIGH
TK-12485
HVAC Unit #4 — South Wing
South Wing
IN PROGRESS · Mar 31, 2026 5:14 AM
Assigned: John Smith
My active tickets
Live data from SQLite — same ticket links as the staff incident log.