Current session

Agent: Demo Agent (mock.up)

Available · available for dispatch
menu_book Knowledge add New ticket

Availability

Resolved today (you)

0

Tickets closed with today’s resolve date

task_alt

Active assigned

2

Open / in progress on you

Open critical (all)

3

Needs triage

inbox Unassigned — pick up

3 waiting

Open tickets with no owner yet (normal / low priority). High and critical unassigned tickets appear in Priority queue below.

priority_high Priority queue

5 in queue

My active tickets

point_of_sale
TK-DEMO-001 IN PROGRESS

Sample: Receipt printer offline

Corporate HQ · Apr 16, 2026 1:23 AM
point_of_sale
TK-DEMO-002 NEEDS REVIEW

Sample: Assigned — barcode scanner pairing

Corporate HQ · Apr 16, 2026 1:53 AM

Live data from SQLite — same ticket links as the staff incident log.